Due to the nature of custom stationary we are unable to process full returns once the order has been made. For digital designs, once through the draft stages the final product is all sales final. All orders are subject to a non-refundable deposit but any order not in production may be cancelled at anytime. For damaged product we will work to exchange it.
Need help?
We will always ensure 100% satisfaction with all of our products so please reach out to cara@lillyludesigns.com for any questions.